One of the ways we provide superior customer care to you, our client, is by fulfilling our obligation to safeguard the personal information you entrust to us, as well as other information we may collect.
In compliance with The Health Insurance Portability and Accountability Act of 1996 (HIPAA) Privacy and Security Rules, this notice describes the privacy practices and standards we have adopted to protect the confidentiality of your nonpublic personal information.
We do not share any nonpublic personal information about you with any nonaffiliated third party unless the institution provides you with a notice of its privacy policies and practices, such as the type of information that it collects about you and the categories of persons or entities to which it may be disclosed.
We do not sell or market your nonpublic personal information.
Information We Collect
We collect nonpublic personal information about you, including the following:
- Information we receive from you on contact forms or other forms
- Information about your transactions with us, our affiliates, or others
- Medical or Optical information
Information collected from the above sources, for the purpose of serving you better, allows us to find the best solutions for you, and your family.
We do not disclose any nonpublic personal health information about our customers or former customers to anyone, except as permitted by law.
How We Protect Your Information
We restrict access to nonpublic personal health information about you to those employees who need to know that information in order to provide services to you.
We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal health information.
It Is Your Choice To Share Information
If you prefer that we not disclose nonpublic personal health information about you to nonaffiliated third parties, you may opt out of those disclosures, that is, you may direct us not to make those disclosures (other than disclosures permitted by law).
If you wish to opt out of disclosures to nonaffiliated third parties, you may tell us of this request in one of the following ways:
Call: (830) 315-3673 (FORD)
OR Write: 714 Hill Country Dr., Kerrville, TX 78028
If you call or write to us to opt out, you will need to provide us with your full name, address, policy number(s) and your direction that we not share information with nonaffiliated third parties.